Overview
Welcome to kygtrappings.com. This Terms of Service document governs your use of the website and your purchase of clothing products from Jinyu Home Furnishing (Hk) Limited. By accessing the website or placing an order, you agree to these terms. If you do not agree, you must not use the website or place an order.
Eligibility
You must be at least 18 years old to place an order. You are responsible for maintaining the confidentiality of your account information. You agree to provide accurate and complete information when creating an account or placing an order. The company may suspend or terminate your account for violation of these terms.
Orders and Payment
All orders are subject to acceptance by Jinyu Home Furnishing (Hk) Limited. The company reserves the right to refuse or cancel any order. Payment must be made in full at the time of purchase. The company accepts payment methods as displayed on the website.
Shipping and Delivery
The company ships clothing products to addresses provided by you. Shipping times vary based on destination and carrier. The company is not responsible for delays caused by carriers or customs. Title and risk of loss pass to you upon delivery to the carrier.
Refund Policy: 14 Days No Reason
Jinyu Home Furnishing (Hk) Limited offers a strict 14 days no-reason refund policy. You may request a refund for any clothing item within 14 days of receiving the item. To be eligible, the item must be unworn, unwashed, and in its original packaging with all tags attached. You must contact the company at [email protected] to initiate the refund. The company will provide return instructions. You are responsible for return shipping costs. The company does not accept returns after 14 days from receipt.
Refund Processing Time
After the company receives your returned item and verifies its condition, the company will process the refund. Refund processing and arrival to your account takes at least 14 days. This period begins when the company approves the refund. Refunds are issued to the original payment method.
PayPal Refunds
For refunds issued to PayPal, the refund takes at least 14 days to appear in your PayPal account. Due to local laws in some regions, PayPal refunds may take up to 30 days. The company has no control over PayPal's internal processing times or regional legal requirements. You agree that the company is not liable for delays caused by PayPal or local laws.
Damaged or Defective Items
You must inspect your order upon receipt. Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. To submit a claim, contact [email protected] with your order number and photographs of the damage or defect. Claims submitted after 7 days of receipt will be rejected. The company will either replace the item or issue a refund at its sole discretion.
Intellectual Property
All content on kygtrappings.com, including text, images, logos, and software, is the property of Jinyu Home Furnishing (Hk) Limited or its licensors. You may not reproduce, distribute, or create derivative works from this content without express written permission. You may not use any trademarks or service marks of the company without prior written consent.
Prohibited Conduct
You agree not to use the website for any unlawful purpose. You agree not to interfere with the website's operation or security. You agree not to submit false or misleading information. You agree not to engage in any activity that disrupts or damages the website or servers. The company may terminate your access for any violation of these prohibitions.
Indemnification
You agree to indemnify and hold harmless Jinyu Home Furnishing (Hk) Limited from any claims, damages, losses, or expenses arising from your violation of these Terms of Service or your use of the website. This indemnification includes reasonable legal fees.
Governing Law
These Terms of Service are governed by the laws of Hong Kong. Any dispute arising from these terms or your use of the website shall be resolved in the courts of Hong Kong. You agree to submit to the exclusive jurisdiction of Hong Kong courts.
Limitation of Liability
The company is not liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of products. The company's total liability for any claim shall not exceed the amount you paid for the product. This limitation applies to the fullest extent permitted by Hong Kong law.
Termination
The company may terminate your account or access to the website at any time without notice. Upon termination, your right to use the website ceases immediately. The company may also cancel any pending orders. Sections regarding refunds, governing law, and limitation of liability survive termination.
Changes to Terms
The company may update these Terms of Service at any time. The company will post the updated terms on kygtrappings.com. Your continued use of the website after changes constitutes acceptance of the new terms.
Contact Information
For questions about these Terms of Service, contact Jinyu Home Furnishing (Hk) Limited at [email protected]. You may also write to SHOP 185 G/F, HANG WAI IND. CENTRE, NO.6 KIN TAI ST., TUEN MUN, N.T, HONG KONG or call +852 6037 4768.
